Client Service Representative Job
Client Service Representative Job
Online Job In Nepal

Foodmandu is hiring Client Service Representative Job In Kathmandu which is an e-commerce company providing on-demand food delivery service across Kathmandu and Lalitpur. Having started its operation in 2010, Foodmandu has now grown to more than 60 employees serving 60000+ customers from 160+ partner restaurants. We are a customer centric company with high focus on client satisfaction. We are a transparent business with high governance standards and private equity investment.

Description Of Client Service Representative Job

  • Answer phone calls and respond to customer inquiries regarding products and services of our clients i.e. member restaurants.
  • Recommend product or service from among our clients by collecting customer information and analyzing their product and service needs.
  • Handle and process online and telephonic orders.
  • Mobilize delivery staffs in wise, effective and efficient manner.
  • Ensure excellent service standards and maintain high customer satisfaction.
  • Know the client’s products and services and stay updated with the related issues.
  • Promptly identify and resolve customer issues and follow up to ensure resolution.
  • Contribute to team effort by accomplishing related results as needed.

Specification Of Client Service Representative Job

  • Experience in customer service or hospitality industry will be a plus.
  • Good working knowledge of basic computer applications.
  • Proper handling of customer and active listening to understand customer needs.
  • Demonstrate an audible, friendly, professional and well-mannered speaking voice.
  • Capable of dealing with great attention and politely with public in various situations.
  • Ability to make logical and quick decision in difficult situation.
  • Ability to multi-task, prioritize and manage time effectively.
  • Excellent verbal and written communication skills in both Nepali and English.

Details Of Client Service Representative Job

Jobs Function: Customer Service Jobs Availability: Full Time
Jobs Level: Entry Level Offered Salary: Negotiable
Jobs Location: Kathmandu Min. Experience Year: Not Required
Education Degree: Bachelor No. of Openings: 1
Deadline: Visit SabKura Jobs Preferred Gender: Any

Education Description Of Client Service Representative Job

  • Bachelor’s Degree in management or any related field.

Other Specific Requirements Of Client Service Representative Job

  • Applicants should be willing to work in evening shift,
  • S/he should be willing to work in weekends and public holidays,
  • S/he should have a valid driving license and personal vehicle.

Note:

  • We encourage the beginners to apply too
  • Salary: Basic pay along with overtime and night allowances (as per company rule)
  • Full Time: 3, Part Time Evening: 1

You May Also Like: Accounts Officer Job In Kathmandu Valley

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