Representative of Customer Service Jobs
Representative of Customer Service Jobs
Online Job In Nepal

Kantipur Management Private Limited (KMPL) is hiring Representative of Customer Service Jobs an expertise on human resources solutions and has been providing Human Resource Management and related solutions to organizations across the country since 2012. The company is involved in committed to provide the best services to clients and job seekers in different field and profession of varied diversity of candidates from entry level associates, mid-level managers to first level managers.

A customer service representative interacts with a company’s customers to provide them with information to address inquiries regarding products and services. In addition, they deal with and help resolve any customer complaints. For instance, a customer representative may assist you in opening an account or help you to resolve a problem if you cannot access your account or if your order never arrived. Usually, customer service representatives gather their information via a telephone call.

Jobs Function: Customer Service Jobs Availability: Full Time
Jobs Level: Entry Level Offered Salary: Negotiable
Jobs Location: Tinkune, Kathmandu Min. Experience Year: Not Required
Education Degree: Intermediate No. of Openings: 10
Deadline: visit sabkura jobs Preferred Gender: Female

 Description of Representative of Customer Service Jobs

  • Take incoming call of the customer.
 Specification of Representative of Customer Service Jobs
  • Good Communication and presentation skills
  • Basic computer knowledge .
  • Time flexibility .
  • Able to handel pressure.
Education Description of Representative of Customer Service Jobs
  • Candidates should have intermediate passed.

Responsibilities of Representative of Customer Service Jobs

  • Manage large amounts of incoming calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

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