Located in the heart of Thamel, Kathmandu, Hotel Jampa is hiring for a Front Office Manager Job In Head Office Kathmandu. which is newly established (Proposed) 3 star hotel which run by a core management team with more than decades of experience in hospitality sector.Currently, we are in lookout for result driven and career oriented Nepalese citizen to join our team under following position:Make your stays feel more like home with a hotel room at Hotel Jampa. The hotel offers 38 well-appointed room of 6 different categories; Standard, Deluxe(Double/ Triple), Executive Suites, Apartments, Family adjoining room and our very special Tibetan Themed room.Wake up refreshed and enjoy complimentary hot breakfast to start your day. On morning onwards, indulge yourself in the tranquil space that Hotel has on the top floor where the guest can meditate or just relax and enjoy the splendid view and also observe the atmosphere of Nepalese daily life.The Hotel is conveniently located, where most of the city’s key attractions are within walking distance of the Hotel and includes; the best shops and restaurants in the capital. Having said that, it’s not that the Hotel doesn’t have it own food outlet. We do! Our Garden Patio restaurant serves scrumptious lunch and dinner with the facilities to having it room served.Nestled in Thamel, Hotel Jampa offers comfort along with wide array of amenities making it ideal for both businesses as well as leisure traveler

Description Of Front Office Manager Job In Head Office Kathmandu

  • Trains, cross –trains, and retrains all front office personnel
  • Schedules the front office staff
  • Supervises workload during shifts
  • Evaluates the job performance of each front office employee
  • Maintains working relationships and communicates with all departments
  • Maintains master key control
  • Verifies that accurate room status information is maintained and properly communicated
  • Resolves guest problems quickly, efficiently, and courteously
  • Updates group information. Maintains, monitors, and prepares group requirements. Relays information to appropriate personnel
  • Reviews and completes credit limit report
  • Works within the allocated budget for the front office
  • Receives information from the previous shift manger and passes on pertinent details to the oncoming manager
  • Checks cashiers in and out and verifies banks and deposits at the end of each shift
  • Enforces all cash-handling, check-cashing, and credit policies
  • Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily. i.e flash report, allowance etc
  • Prepare revenue and occupancy forecasting
  • Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner
  • Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests managers and other employees
  • Monitor all V.I.P ‘s special guests and requests
  • Review daily front office work and activity reports generated by Night Audit
  • Maintain an organised and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs
  • Perform other duties as requested by management

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